Krima Co-operative Essay Example | Topics and Well Written Essays - 2000 words

Krima Co-operative - Essay ExampleCustomers tastes keep changing and doing pure tone oversight is advised continuously in every business. Another reason for having to do a fictional character control management is mainly due to the competition cropping from small co-operatives. In addition to this, Krima co-operatives plan on starting to export their products and they have to go steady that their products meet all the case requirements set by the actors assistant of standards in all different countries. It is difficult to understand precisely what clients need and want and this is where quality management comes in. All customers have different tastes and they want the product they will consume to have a peculiar(prenominal) peculiar character. Quality management focuses on both service and product. It has four components quality control, quality management, quality improvement and quality assurance. There is no one definition of quality management but (Rawlins, pg34. 2009) say s that it is a set of rules or procedures that ensure a product or service is designed in such(prenominal) a way that it satisfies a customers needs. Kezner (14, 2009) calls it business management because it is a way of ensuring that gross revenue are made every day and, thus a business does not end up failing. It can therefore be looked at in terms of satisfaction for both the business and customers needs. ... Mostly, quality assurance procedures are done by an independent third party exchangeable a government quality control group using a planned system of look into procedures. The preceding(prenominal) procedures do take time and resources and therefore it is substanceant I prepare you. However, you should note that this is not a waste of time or resources there are many reasons why I gestate this business needs quality management. This is not just for the purpose of improving quality, but also to ensure that a product meets all the needs of the customer. The question we sho uld ask ourselves is with all the competition we are facing from other companies right now, what is it that we aim to improve before our competitors reach where we are? Is this going to be a long term or short term solution when dealing with our competitors? What is it that our competitors are offering that our customers susceptibility be attracted to? Quality management may be able to help us answer the above questions and in turn improve our business. I had mentioned earlier that I am aware that you plan to import your products, it is therefore important to know if our product will meet the needs of our clients in the other countries. At the end of this project, we will have ensured that our product not only creates competition but it is consistent with the requirements of the customer. Tamime (44, 2009) says that in any milk processing industry, quality management ensures that a customer keeps coming back for much and referrals are made. On the same page, he says that this has been the secret of many businesses. 2. Characteristics and dimensions of milk products quality. A once sure-fire business owner of a milk manufacturing company said that there are three processes a product passes through before going to the market. The first